Privacy Policy

Last Updated: September 19, 2026

Welcome to Wholesale Pharma, operated by SS Health Science Pvt. Ltd. We respect your privacy and are committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

---

1. About Us

Website: Wholesale Pharma

Company: SS Health Science Pvt. Ltd.

Website: https://wholesalepharma.in/

Customer Support: 9621139639

2. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect information including:

Personal Information

Depending on the services you use, we may collect:

• Full name
• Mobile number
• Email address
• Date of birth
• Billing address
• Shipping/delivery address
• City
• State
• PIN/ZIP code
• Account login information
• Order and transaction details
• Information you provide when contacting customer support

The login/account form on the website may specifically request your Name, Mobile Number, and Date of Birth.

Order Information

When you place an order through our website, we may collect information required to process and deliver your order, including:

• Products ordered
• Quantity
• Order amount
• Delivery address
• Contact information
• Order status
• Transaction-related information

3. Payment Information

Payments may be processed through third-party payment service providers.

Where applicable, payment providers may collect and process payment information according to their own privacy policies and security practices.

We do not intend to store complete payment card details such as your full card number, CVV, or PIN on our servers unless specifically required and legally permitted.

4. How We Use Your Information

We may use your information for the following purposes:

To Manage Your Account

• Create and maintain your account
• Authenticate your login
• Manage your profile
• Provide access to account-related features

To Process Orders

• Process orders
• Confirm purchases
• Arrange delivery
• Provide order updates
• Handle returns, cancellations, or refunds
• Provide customer support

To Communicate With You

We may contact you through:

• Phone calls
• SMS
• Email
• Other electronic communication

Communications may include order updates, account-related notifications, customer support, and important service information.

To Improve Our Website

• Improve website functionality
• Understand how customers use our website
• Troubleshoot technical problems
• Improve products and services
• Analyze website performance
• Improve customer experience

5. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information about your visit.

We may use cookies for purposes such as:

• Maintaining login sessions
• Remembering shopping-cart information
• Remembering user preferences
• Improving website functionality
• Understanding website usage
• Security and fraud prevention

You can configure your browser to reject cookies. However, disabling certain cookies may affect some website functionality.

6. Website Usage Information

When you visit our website, certain technical information may be collected automatically, such as:

• IP address
• Browser type
• Operating system
• Device type
• Pages visited
• Date and time of access
• Referring pages
• Website interaction information
• Technical and diagnostic information

This information may be used for security, analytics, troubleshooting, and improving the website.

7. Sharing of Personal Information

We may share necessary information with trusted third parties when required to provide our services.

Delivery and Logistics Providers

Information such as your name, phone number, and delivery address may be shared with delivery partners when necessary to deliver your order.

Payment Service Providers

Transaction-related information may be shared with payment providers to process payments and refunds.

Technology and Service Providers

We may use third-party providers for:

• Website hosting
• Database services
• Website analytics
• Communication services
• Security
• Technical support

These providers may process information on our behalf.

Legal Requirements

We may disclose information where required by applicable law, regulation, court order, or lawful request from a government or law-enforcement authority.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained when necessary to:

• Maintain your account
• Complete transactions
• Provide customer support
• Meet legal or regulatory requirements
• Resolve disputes
• Prevent fraud
• Enforce our agreements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information about how your data is used
• Withdraw consent where processing is based on consent
• Request assistance regarding your personal information

To make a privacy-related request, please contact us using the contact details provided below.

11. Account Information

If you have created an account on Wholesale Pharma, you should keep your login credentials confidential.

You are responsible for notifying us if you believe that your account has been accessed without authorization.

We recommend that you do not share your password or other account credentials with anyone.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or legal authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

We encourage you to periodically review this page to remain informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.